Welcome to Angel Dear. Customer satisfaction is extremely important to us. Do not hesitate to call or e-mail our customer service department if you are not 100% satisfied with your order.
Our contact information
By standard mail:
275 Whipple Rd.
Union City, CA 94587
Shipping charges will not be applied to your online transaction. Shipping charges will be applied at a later date. Standard shipping time is via UPS within 7 days of receipt of accurate purchase order. We ship out of the San Francisco Bay Area. Cancellation of any order boxed and ready to ship is subject to a 15% re-stocking fee.
Returns and Credits:
Claims made after 7 days of receipt of shipment will not be honored. No returns will be accepted without prior written approval and must be accompanied by an RA# issued by Kim Perrin at Angel Dear. Unauthorized returns and refused shipment are subject to a 15% re-stocking and re-handling fee.
No order will be valid unless and until accepted by Seller. Seller reserves the right to refuse any order. After acceptance by seller, no order may be canceled or modified by buyer except as provided herein. No modification or waiver of the terms shall be effective against seller unless in writing and signed by a representative of seller. Order revisions will only be valid upon seller's prior written authorization and will only be accepted by seller if the product ordered has not been shipped. Order revision/cancellation will be considered if written notice is submitted to seller by e-mail or fax within fifteen days of order placement Buyer must receive confirmation of modification/cancellation from seller to be valid.
Use of Angel Dear Logo, Images, Internet Sales:
The Angel Dear Logo is trademarked and any use thereof without written approval is strictly prohibited. All photos and images from our catalog or website are copyrighted and require written authorization for use. We do not authorize the sell of our product on eBay or other auction type selling sites. By placing an order and accepting merchandise customer expressly agrees to all terms and conditions of sales contract.